FAQ

SHOPPING INFORMATION

With the great pleasure we are offering you our goods
•  Standard Shipping
•  Expedited Shippingr

Standard Shipping,9-14 business days,

Expedited Shipping,5-9 business days,

ORDERS AND RETURNS

Any address on the parcel is not approved return address, and we don't accept the returned package without authorized return address from customer service representative. Our return warehouse is now in North America.

1. The refund will be issued within 7 business days upon the receipt by our warehouse and verified the conditions of the items.

2. It normally takes 10-20 business days which depends on your financial institution for the refund to appear on your credit/debit card. Or 1-3 working days in PayPal (normally in 48 hours ), that depends on the original way you used.

WELCOME TO KIGRUMI.COM!

7 years on canvas painting. 8 years involved in wall art home decor. Over 2,000 buyers reviews and 18,000 completed orders.

-->Shop www.kigrumi.com for the best selection of wall art and photo prints online! Low price guarantee, fast shipping & free returns, and custom framing options you'll love.

We are a company that provides you withunique, outstanding wall art pieces and canvas art that you can add on yourwall and enjoy. We cover a variety of unique ideas and niches, and we areconstantly adding in new pieces to our collections. That means you will have noproblem getting the results and value you want, while also enjoying the bestprices on the market.

Recently some customers have complained that some of our pictures are similar to theirs, so we make a special claim for this.

First, our company is legally registered and all business is conducted legally. We have a good reputation among our customers.

Second, we respect all kinds of intellectual property especially the copyright of pictures.

Third, if any individual thinks our behavior violate your copyright, please provide the details to us, you can contact us by submitting a ticket, in which includes all of the following:

- Full name of the intellectual property right owner

- Your own full name &the name of the business you represent

- Your full contact address (includes City, State and Zip Code)

- Your email address & telephone number (includes international dialling code)

- Full description of the alleged intellectual property rights infringement

- Explanation of the alleged infringement & its location on the website

- Full declaration that you believe an IPR has been violated

- A statement that the information in your Notice is true and correct

- Clear declaration that you will indemnify Kigrumi against any and all related claims, losses, liabilities, costs, and expenses (including reasonable attorney's fees) which kigrumi may incur in connection with the notice

When you report to us please show us the evidence that the pictures are yours including the time of photographing, photographers, the location of the pictures and the original pictures. You are responsible for the authenticity of any material you provide to us.

When we get your report of the pictures we will check them and contact you in case there is a possibility of copyright infringement, to discuss the problem in detail and solve it.

Fourth, we will delete the pictures or get your authorization to use the pictures after we check in detail, which does not mean we indeed infringed upon your copyright, but we will make the proper arrangements out of respect for your copyright.

We take this problem seriously but you should also read our terms and rules as follows:

You may not copy or distribute any pictures of our website for any defamatory or unauthorized purpose.

You agree not to use any obscene, indecent, or offensive language or to place on the service any material that is defamatory, abusive, harassing or hateful.

You may not in any way make commercial or other unauthorized use, by publication, re-transmission, distribution, performance, caching, or otherwise, of pictures obtained through kigrumi, except as permitted by the Copyright Act. Nor may you transmit it or store it in any other website.

Under no circumstances will kigrumi beheld liable in any way whatsoever for any Third-Party who uses our pictures to bring any loss or damage of any kind incurred as a result of your use.

GENERAL INFORMATION

Credit /debit card-We accept the mentioned credit/debit cards. When you choose credit card on checkout page, you will be redirected to credit card payment page. Please select a card type, complete the required information. For security purposes, we will not save any of your credit card data.

Paypal-When you choose Paypal on checkout page, you will be redirected to Paypal payment page, where you can login your Paypal account if you have one. Or pay by Paypal Guest Checkout, where you can directly put in your credit card information and pay. The page is protected by Paypal and they don't share your financial details with the merchant.

Sure. Before shipped, you can apply for a refund at any time.

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, kigrumi.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by kigrumi.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

KIGRUMI PRO

Want FREE canvas art? Want Cool canvas Painting? Join our pro program! We will ship the latest to you for FREE!

It’s easy! You could be a Youtuber, a senior Instagram user, a fashion icon, a respected member of a popular fashion forum or a content writer on a major clothing blog. As long as you can show enthusiasm with Wall art decor and are highly active on a major channel, we’ll be happy to work with you in our fantastic Pro Program.

It all depends on your activity on the major channel. We’ll have a look at your product request and previous performance. If there’s a good match, we’ll ship the product to you for FREE. Alternatively, you can buy the item with a massive discount first. After the review is online and it performs well, we’ll be more than happy to reimburse you the full amount. As long as we’re both happy with the program, we’ll email you with news on our very latest products in your chosen area to see if you’d be happy to receive it for review.